Anti-Virus Fakes and Brakes

Some of the worst things I’ve seen people do both in business and in the home relates back to anti virus software.

The first issue I quite commonly come a-crossed is that the user is running several anti-virus packages, some do this because their old anti-virus expired and others do it thinking they’ll increase the security of their computer.

In reality doing this does only one thing, it makes you insecure! When running more than one anti-virus the two software packages will actually quarantine or kill off each other, they will actually make themselves useless and you’ll end up with little to no protection at all. The only exception I’ve seen to this rule would be running software like Malwarebytes pro, which you can safely run along side your anti-virus, unfortunately it is very memory intensive so unless you have the hardware to handle it, you may actually see a performance drop.

I would suggest that you run Vipre anti-virus, the company has made strides to help the end-user stay secure, regardless if your a company or a home user Vipre is the only anti-virus software on the market who not only provides free USA based tech support, but they also provide free virus-removal if their software fails to keep an new infection out of your computer. That being said no anti-virus can keep you 100% protected however Vipre will pick up where other companies will not and ensure that any infection you may encounter is resolved and removed in a timely matter. Your welcome to a free 15-day trial if you’d like to give them a try, I highly recommend them. Download Vipre Trial.

The second most common problem we see is that the user either inadvertently installs a fake anti-virus -or- another virus will download it on your behalf. The software often looks quite professional and might easily fool you into thinking its a windows product, often posing as the windows security center, Not only does this fake anti-virus software install more viruses to your computer but they are becoming one of the top-runners in online identify theft because they force the user to pay to have the infection removed (paying will NOT remove any infection) many users want to fix their computer and stop the popups coming from the fake anti-virus and will gladly pay the $25 one time fee to get it removed, not knowing that they’ve actually had their credit card information stolen.

I’ll post some screen shots below, but if you run into this type of software the very first thing you need to do is turn off your wireless connection and or remove any wired connection you might have to the internet and have it removed, If you don’t know how to remove it please be sure to turn off the computer and contact someone who can help you resolve the issue, again keep in mind that Vipre support will remove this type of infection for free for any current subscriber of the software.

 

WPA Compromised?

WPA, This security method has been used to one-up WEP for years now, being one of the single most secure methods you can possibly use to secure your wireless network. The issue today is not that WPA has been cracked, right now WPA’s only method of cracking involves using a dictionary brute force attack, an attack that has a 98% failure rate :) . No the issue today is WPS, This is a fairly new technology that many manufactures have been putting into all their wireless equipment.

WPS allows any user to easily secure their network with WPA by simply pressing two buttons with a 2 minute period and allow the equipment to configure itself. WPS uses a 4 digit pin to authenticate, this leaves you with only 10,000 different combinations, thus allowing a computer to crack all 10,000 combinations in a 1-4 hour period!

Some wireless routers will allow you to disable the WPS functionality but unfortunately disabling it still allows a computer to attempt to connect and thus you can still be accessed without authorization.

I highly recommend that if you are using WPS technology that you have your equiptment upgraded to something that does not support it. I personally use a Netgear WG-103, which does not include the new WPS security flaw.

Below you can see an image of a successful WPS crack, this device uses an 8 digit pin and was still cracked in a few hours.

Your Conversations Are Not Safe!

With the comings of new telecommunications technology you see more and more companies switching over to VoIp (voice over internet protocol/internet phones) and similar technologies.

Most people know that its possible to tap a phone line, however few people realize that you can also tap voip as well as DECT (cordless phone) communications. While the tapping of voip is as simple as firing up some free software the attacker must first gain access to your network, while this is usually a simple solution that we’ve discussed before, (please refer to our post on wireless security). Cordless phones however are very much over-used and over-trusted.

Most people feel secure using a cordless phone, this is in part due to those fancy labels saying the phone is secured with DECT 6.0

What the phone providers and stores don’t tell you is that the DECT 6.0 standard does not enforce the use of encryption and on top of that the DECT6.0 standard was completed cracked back in 2009! With the use of a cheap pcmcia card you can easily tap any cordless phone, and easily decode the few phones that do use encryption.

Above you can see the card with the logo smudged out of the photo. The cards are fairly easy to obtain if you know where to look for them and the audio recorded from them is perfectly clear as I have had the opportunity to test the equipment first hand. The bundled software will find and record  all conversations in the area and after a few changes to the code I was able to listen in to my own phones audio in live real-time.

 

The best only way to prevent someone from eavesdropping on your DECT phones, is to simply not use any DECT phones, keep all your phone corded, or.. Use 2.4GHz wireless voip phones to interface with whatever voip equipment you might be using.

 

~The content of this article was written based on the understanding and opinions of the author as an Offensive Security Wireless Professional

Identity Theft Is Rampant

Identity theft is always a big issue each year, however this increases around the tax season.

There are many things you must consider regardless if you file online or not, most people realize that there are many viruses out there to steal your tax information, but few realize how many scams there are over the phone and in the mail. Remember, never give out any personal information over the phone. Often times a scam artist will call you or mail you as if they are your bank or another association, often using tools to spoof where their calling from to make them appear legitimate. Keep in mind that if the bank calls you, they already know who you are and you should not be required to identify any personal information such as your SSN or account/routing numbers. The same goes for emails as well.

If you do get a call from someone claiming they are your bank, call your bank directly and ask them if there is an issue with your account, if there is not you should report the number that called you to them. Many people feel that only businesses can obtain an 800 number, the fact of the matter is anyone with a credit card and $6/mo can have their own toll-free phone number and look like a legitimate company over the phone, and with free/cheap caller id spoofing services you can never trust what your caller id says, as such with email people can easily spoof the originating email address to look like it came from your bank or other financial institution.

 

Be careful this season, and have a great day!

MS12-020 | A Reminder To Be Updated!

Not long ago Microsoft released a patch now known as the MS12-020. It was meant to patch a potential vulnerability in the remote desktop protocol.

After the release of the update, hackers and security researchers set out in an attempt to make a  working exploit, one known to perform “Remote Code Execution” With this very small (and publicly available) bit of code (in many different flavors I might add) allows anyone to create a BSoD or Blue Screen of Death, causing your computer to lose data from any running programs and restart, this application can be setup to run repeatedly to create a DoS attack known as a denial of service.

I have tested this code personally and find it to work a little to well, so well in fact I was able to execute this exploit from my cell phone, over the 3G internet connection and crash several computers on my network! There are ways to prevent this.

First off I highly recommend you keep ALL your computers up to date everything from xp machines to windows servers are affected –> http://technet.microsoft.com/en-us/security/bulletin/ms12-020

Also when possible use the highest security setting you can on your remote desktop settings as shown below

 

Using this more secure option will prevent most POC (proof of concept) versions of this exploit from running, keep in mind however that this requires NLA or Network Level Authentication, which is not supported by windows xp (there is a registry hack to get around this).

My final suggestion would be to invest in a hardware firewall with SSL-VPN capabilities. Businesses benefit from the NetGear UTM25 which provides additional protection, I personally use a Netgear FVS336G which may not have the same level of protection, however both units will allow you to block port 3389 (the port used by this exploit) and still access your computers remotely via the SSL-VPN capabilities.

Phishing SlideShow

A while back we talked about social engineering, That is just the tip of the ice burg, today we’ll go into phishing.

Below is a simple slide show I created going over the basics of avoid being taken advantage of online.

What do I look for in buying a new computer

Have you ever wondered why your friend may not have a job?  Could it be your buying habbits?  We all want local businesses but do we support them?  If we don’t then we are part of the problem!  Dell, Gateway, HP and other “name brand” computers use cheap labor from China and other 3rd world countries to build there computers and then low ball thier computers to try to put American company’s out of business.  The good news is that there are good solid companies still in America that compete and give better warranty’s as well as better products.  I use a vendor in Ohio that is the 3rd largest manufacturer of computers and electronic products in the world.  I bet you did not know that they even existed!  It is because they sell to retail outlets who “rebrand” them and also to retailers such as myself.  Not only do the computers they supply me come with 3 year warranty’s! but Tech support is in the USA as well.  I have thousands of these computers out there and they are no more expensive then the foreign made Dell’s but the warranty’s are 3 times as long and they put Americans to work.

When looking at a computer don’t just go by the biggest hard drive or the fastest proccesor.  Why you might ask.  Well you can have a really fast proccesor and a motherboard that is slow and the proccesor is going to slow down to the speed of the slowest component of the computer.  Hard Drives are a great example of why bigger isn’t better.  First of all you need to know how many rpm’s the hard drive is spinning at.  Also a 1 terabyte hard drive that is formated as one large volume wastes about 40 percent of its space because of the way it is formated so you are basically getting the equivelance of a hard drive half the size.  You are also better off getting a proccesor that is dual core or quad core that runs at a lesser speed the a single faster proccesor because of the speed loss because of heat.

 

There are many things to consider when buying a computer.  I hope you will consider some of these and buy American and keep your neighbors in work!.  Please call us at Computer Connection Consulting before you buy your next computer or server and ask some questions.  Questions are free and it is always better to get all the info you can before you buy.

I didn’t install that??

I can’t count the number of times I have been looking through a customers “add/remove” programs and ask them if they use such and such program only to have them tell me “I never installed that”.  9 times out of 10 they actually did however they probably didn’t realize they did…..

It is so annoying! There you are, casually downloading an update, when you suddenly
find that you’ve also downloaded an unwanted toolbar… or worse. It’s called
piggybacking and it’s an industry phenomenon that enables other software to
“piggyback” on software your download.

Yes, you must opt-in to receive the “selected” software, but many
opt-in checkboxes are preselected [to make your life easier, I presume
(sarcastic)]. If you are like me, you feel taken advantage of and immediately
go and uninstall the intruder. But what a waste of time! Opt-ins should just
not be preselected. Here are a few tips to avoid piggybacks:

  1. Pay attention – Some software
    distributors are sneaky. Yahoo, Microsoft, Google, Ask.com and many other
    companies have toolbar piggyback programs that software distributors sneak
    onto users’ computers.
  2. Manage updates – Piggybacks
    are often included in software updates, like the Sun Java Update
    (Carbonite or Microsoft Bing Bar), Adobe Flash Player/Reader (Google
    Toolbar or McAfee Security Scan), AVG Antivirus (Yahoo Toolbar), CCleaner
    (Yahoo! Toolbar), Foxit Reader (Ask Toolbar and eBay Desktop Shortcut),
    RealPlayer (Google Toolbar or Google Chrome), Skype (Google Toolbar),
    WinZip (UniBlue RegistryBooster), etc.
  3. Uncheck the
    checked

    – You have the right to decide what is on your computer. If you see a
    pre-checked box opting you into unwanted piggyback software, uncheck it!
  4. Remove
    piggybacks

    – Use the Windows Control Panel software removal feature to uninstall
    piggyback software from your computer.

Feel free to add to the list of software that try’s to install program’s without your Permission!

Those Pesky Updates

We’ve all been there, working on a project or just even browsing the web when all of the sudden… Windows wants us to install updates! It’s common for people to put off updates for various reasons, not wanting to restart the computer, trying to save hard drive space, etc. However running your computer without updates is vary dangerous.

Each day thousands or more viruses are created, old viruses are crypted to get around current patches, and the attackers find new ways in. You should always keep your anti-virus software and definitions up to date of course, however you need to update more than just your anti-virus to stay safe online. Many viruses and exploits used by cyber criminals take advantage of outdated software to find a way in, often times this can evade your anti-virus by using legitimate software to enter your computer. Keeping windows up to date is your first step, the next is making sure that you also update your other software packages such as adobe flash, java, and adobe reader to name a few.

Windows updates can add new features, or fix existing bugs. However most windows updates patch exploited software in order to protect your system.

As a general rule keep windows automatic updates enabled and allow them to install, if you must hold off on a restart windows will give you the option to post-pone this for about 1 hour, then when your able to you can restart the computer. Its also a good idea to check for updates for software such as java, and adobe flash/reader at least once a month. Make sure your anti-virus is set up to update itself each day, and if a new version of your anti-virus is available be sure to update it as soon you can.

So consider this, is leaving your computer’s software out of date worth the costs of repairing an infected system?

**The above article was of my own opinions as an IT Technician.

Social Engineering, It’s Not Just Virus’s Anymore

We’ve all had the occasional virus infection, sometimes our anti-virus caught it and some times it was stubborn and just didn’t want to leave. Virus’s and other malware can cause a great security concern to your company, home, or business in general. However virus’s are not the only concern, one of the biggest factors in security has nothing to do with the computer aspect, but the human aspect. Social Engineering can come in many forms. email, a phone call, or a face to face interaction. So what is this Social Engineering? and what makes it so dangerous?

Your anti-virus may not always catch every new threat, however it is cold and calculated, it never takes a break and it never stops protecting your computers, but… What about your employees? Lets say for example someone wants to get a credit card number from a customer in your workplace, how would they go about doing that? The easiest way in many cases is to simply ask for it.

Caller: Hi this is John, Is Melissa there.

Employee: Hi John, just a moment I’ll transfer you

Caller: Thank you

Caller: Hi, Melissa. This is John from corporate, how are you today?

Employee: Fine John, what can I do for you today?

Caller: Well, I was trying to pull up our account information on John Doe, I have him on the other line and we are trying to place an order for a new software package but my workstation’s payment software froze on me, If I give you his account number could you relay his account information back to me?

Employee: Sure John, just one moment.

What did the employee do wrong here? This one should be simple, Melissa as we called her never took the time to make sure John was really from corporate, this may or may not sound relevant to your business but how can you be sure? It is possible for someone to call you, or even email you with  a fake address or caller id. The services to do this are often free or cheap, and very easy to use.

How can you protect yourself from this? Ensure your employees never give out confidential information over the phone, and preferably over email either. Always confirm the identity of the person your talking to if they claim to be apart of the company, and never let someone you don’t recognize into your offices or computers without confronting them.

Another great thing you can do is ensure that you shred all  documents before you throw them away, its recommended to use a diamond cut shredder to ensure it cannot be placed back together, make sure to shred all documents, not just the confidential ones, Dumpster Divers/Social Engineers could take any document and use it against you. For example, lets say you throw away a shipping invoice, on this invoice it includes the company name, whos in-charge, and the invoice number along with the product name and cost. The invoice would of course also have the name, number, and address of the company that shipped the item on it. Now a Social Engineer has everything he/she needs to begin their attack. They could call your company and spoof/fake their caller id to match the invoice and make you think that they work for that company. They might be able to con you for a credit card transaction claiming they didn’t recieve the payment, or they could arrange to pickup the package due to a ‘defect’ this would allow the attacker to enter your business, often alone to do their work and access your confidential files.

Keep this all in mind, security starts with computers but ends with your employees.

 

**The above article reflects the opinions of myself, and are based on research on the topic